Shipping policy
At WorkNGear, we are committed to getting your order to you as quickly, reliably, and affordably as possible. This Shipping Policy explains where we ship, how shipping rates are calculated, estimated delivery timelines, and what to expect after your order is placed.
Shipping Coverage
WorkNGear currently ships eligible orders within the United States.
At this time, standard shipping under this shipping profile applies to orders shipped to addresses in the United States. We do not currently offer international shipping through this general shipping profile.
Shipping Method and Delivery Time
WorkNGear offers the following standard shipping option for eligible orders:
Standard Shipping
Estimated delivery time: 3–5 business days
Shipping cost: $10.95
Business days are Monday through Friday, excluding federal holidays. Delivery estimates do not include weekends, holidays, or potential carrier delays.
Free Shipping
Orders totaling $75.00 or more qualify for free standard shipping within the United States.
The order total must meet or exceed $75.00 after discounts and before any applicable taxes, fees, or shipping charges unless otherwise stated at checkout.
If your order total falls below $75.00 after discounts or adjustments, the standard shipping rate of $10.95 may apply.
Order Processing
Orders are processed during normal business days. Processing time is separate from the estimated shipping time shown at checkout.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Order processing times may vary based on product availability, fulfillment location, order volume, holidays, weather events, or other circumstances outside of our control.
Fulfillment Locations
Orders may ship from one or more WorkNGear fulfillment locations, depending on inventory availability and delivery destination.
WorkNGear fulfillment locations include:
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Clifton
1006 US Highway 46
Clifton, New Jersey 07013
United States -
Deptford
1692 Clements Brg Rd
Woodbury, New Jersey 08096
United States -
Freeport
34 E Sunrise Hwy
Freeport, New York 11520
United States -
Langhorne
2019 E Lincoln Hwy
Langhorne, Pennsylvania 19047
United States -
Patchogue
499-26 Sunrise Hwy
Patchogue, New York 11772
United States -
Saugus
327 Broadway
Saugus, Massachusetts 01906
United States
Split Shipments
Because products may be fulfilled from different locations or partners, your order may arrive in multiple packages.
If your order is split into multiple shipments, you may receive separate tracking numbers for each package. You will not be charged additional shipping fees for split shipments unless otherwise stated at checkout.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on the shipping method available for your order.
For eligible United States orders under this general shipping profile:
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Orders under $75.00: $10.95 standard shipping
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Orders of $75.00 or more: Free standard shipping
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Estimated delivery: 3–5 business days
Shipping rates and delivery estimates are subject to change without notice.
Tracking Your Order
When your order ships, you will receive a confirmation email containing tracking information when available.
Please allow time for the carrier to scan and update tracking details. Tracking information may not appear immediately after the shipping confirmation email is sent.
Delivery Delays
While we work hard to meet estimated delivery timelines, delays may occur due to carrier issues, severe weather, holidays, high order volume, inventory availability, incorrect shipping information, or other circumstances beyond our control.
WorkNGear is not responsible for carrier delays once a package has been transferred to the shipping carrier, but we will do our best to assist you if an issue occurs.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
WorkNGear is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping addresses. If an order is returned to us because of an incorrect address, additional shipping fees may apply to reship the order.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has begun processing or has shipped.
Lost, Missing, or Stolen Packages
If your tracking information shows that your package was delivered but you have not received it, please first check around your delivery location, with household members, neighbors, building management, or the carrier.
WorkNGear is not responsible for packages that are lost or stolen after confirmed delivery by the carrier. However, we encourage customers to contact us so we can review the situation and provide any available assistance.
Damaged Packages
If your order arrives damaged, please contact WorkNGear as soon as possible with your order number and photos of the damaged packaging and item.
We will review the issue and assist with the next steps based on the condition of the package, product availability, and applicable store policies.
Changes to Shipping Policy
WorkNGear reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will apply to orders placed after the updated policy is published.
Contact Us
For questions about shipping, delivery, tracking, or an existing order, please contact us through info@workngear.com with your order number and shipping details.