Shipping policy


At WorkNGear, we are committed to getting your order to you as quickly, reliably, and affordably as possible. This Shipping Policy explains where we ship, how shipping rates are calculated, estimated delivery timelines, and what to expect after your order is placed.

 

Shipping Coverage

 

WorkNGear currently ships eligible orders within the United States.

At this time, standard shipping under this shipping profile applies to orders shipped to addresses in the United States. We do not currently offer international shipping through this general shipping profile.

 

Shipping Method and Delivery Time

 

WorkNGear offers the following standard shipping option for eligible orders:

Standard Shipping
Estimated delivery time: 3–5 business days
Shipping cost: $10.95

Business days are Monday through Friday, excluding federal holidays. Delivery estimates do not include weekends, holidays, or potential carrier delays.

 

Free Shipping

 

Orders totaling $75.00 or more qualify for free standard shipping within the United States.

The order total must meet or exceed $75.00 after discounts and before any applicable taxes, fees, or shipping charges unless otherwise stated at checkout.

If your order total falls below $75.00 after discounts or adjustments, the standard shipping rate of $10.95 may apply.

 

Order Processing

 

Orders are processed during normal business days. Processing time is separate from the estimated shipping time shown at checkout.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Order processing times may vary based on product availability, fulfillment location, order volume, holidays, weather events, or other circumstances outside of our control.

 

Fulfillment Locations

 

Orders may ship from one or more WorkNGear fulfillment locations, depending on inventory availability and delivery destination.

WorkNGear fulfillment locations include:

  • Clifton
    1006 US Highway 46
    Clifton, New Jersey 07013
    United States

  • Deptford
    1692 Clements Brg Rd
    Woodbury, New Jersey 08096
    United States

  • Freeport
    34 E Sunrise Hwy
    Freeport, New York 11520
    United States

  • Langhorne
    2019 E Lincoln Hwy
    Langhorne, Pennsylvania 19047
    United States

  • Patchogue
    499-26 Sunrise Hwy
    Patchogue, New York 11772
    United States

  • Saugus
    327 Broadway
    Saugus, Massachusetts 01906
    United States

 

 

Split Shipments

 

Because products may be fulfilled from different locations or partners, your order may arrive in multiple packages.

If your order is split into multiple shipments, you may receive separate tracking numbers for each package. You will not be charged additional shipping fees for split shipments unless otherwise stated at checkout.

 

Shipping Rates

 

Shipping rates are calculated and displayed at checkout based on the shipping method available for your order.

For eligible United States orders under this general shipping profile:

  • Orders under $75.00: $10.95 standard shipping

  • Orders of $75.00 or more: Free standard shipping

  • Estimated delivery: 3–5 business days

Shipping rates and delivery estimates are subject to change without notice.

 

Tracking Your Order

 

When your order ships, you will receive a confirmation email containing tracking information when available.

Please allow time for the carrier to scan and update tracking details. Tracking information may not appear immediately after the shipping confirmation email is sent.

 

Delivery Delays

 

While we work hard to meet estimated delivery timelines, delays may occur due to carrier issues, severe weather, holidays, high order volume, inventory availability, incorrect shipping information, or other circumstances beyond our control.

WorkNGear is not responsible for carrier delays once a package has been transferred to the shipping carrier, but we will do our best to assist you if an issue occurs.

 

Incorrect or Incomplete Shipping Addresses

 

Customers are responsible for providing accurate and complete shipping information at checkout.

WorkNGear is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping addresses. If an order is returned to us because of an incorrect address, additional shipping fees may apply to reship the order.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has begun processing or has shipped.

 

Lost, Missing, or Stolen Packages

 

If your tracking information shows that your package was delivered but you have not received it, please first check around your delivery location, with household members, neighbors, building management, or the carrier.

WorkNGear is not responsible for packages that are lost or stolen after confirmed delivery by the carrier. However, we encourage customers to contact us so we can review the situation and provide any available assistance.

 

Damaged Packages

 

If your order arrives damaged, please contact WorkNGear as soon as possible with your order number and photos of the damaged packaging and item.

We will review the issue and assist with the next steps based on the condition of the package, product availability, and applicable store policies.

 

Changes to Shipping Policy

 

WorkNGear reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will apply to orders placed after the updated policy is published.

 

Contact Us

 

For questions about shipping, delivery, tracking, or an existing order, please contact us through info@workngear.com  with your order number and shipping details.