Jobs at Work 'N Gear

Payroll & Benefits Administrator / Staff Accountant - Posted 04/12/2019

Summary: Work ‘N Gear is searching for a strong candidate to join the Finance team to help administer payroll & benefits across the company, in addition to performing certain monthly accounting tasks related to payroll & benefits. This position reports into the Senior Accountant / Analyst.

The successful candidate needs to be organized, detail-oriented and highly ethical. Additionally, the candidate needs to be a team player with strong communication skills, both written and verbal.

Responsibilities and Duties

• Administer weekly payroll for over 300 company employees
• Communicate with employees in the corporate office, distribution center and Work ‘N Gear stores to ensure weekly payroll is timely and accurate
• Process changes for employees and assist with maintaining employee personnel files (i.e. new hires, terminations, payroll changes, etc.)
• Assist in the annual open enrollment process for benefits (i.e. updating and organizing enrollment materials, working with insurance carriers, communicating changes to employees and answering questions from employees, etc.)
• Administer health and other benefit plans across the company; process changes for employees (i.e. enrollments, terminations, benefit changes, etc.)
• Serve as the Cobra Administrator for the company
• Process monthly billings from insurance providers. Review billings for accuracy and resolve discrepancies with carriers, payroll and the company
• Perform monthly accounting tasks and financial analysis related to payroll & benefits
• Perform other related duties as required and assigned.

Qualification

Ideal candidates must possess an associate’s degree and have a minimum of three years of payroll / human resources experience.

• Excellent interpersonal and communication skills (written & verbal)
• Exceptionally organized, ethical and accurate
• Strong computer and Microsoft Office skills (Excel, Word).
• Experience with ADP Workforce Now a plus
• Experience with Microsoft Dynamics Great Plains a plus
• Ability to multi-task, work under pressure and meet deadlines required

Job Location: Quincy, MA Headquarters
Job Type: Full Time

To apply by email, send your resume and cover letter to resumes@workngear.com

AP Clerk, Part-Time Position - Posted 03/11/2019

Summary: Work N' Gear is searching for a strong individual to join the finance team and support Accounts Payable functions. The Payable Clerk (AP) is responsible for providing financial and clerical services reports to the Accounts Payable/Accounts Receivable Supervisor in order to ensure effective and accurate financial operations. This position involves interactions with customers, vendors and internal personnel across the company.

Responsibilities and Duties

• Performs the day-to-day processing of financial transactions to ensure that Work N’ Gear’s finances are maintained in an effective, up to date and accurate manner.
• Enters 200-300 invoices per week into the accounting system.
• Maintains accounting ledgers by posting account transactions.
• Resolves account discrepancies by investigating documentation, issuing stop payments, or adjustments.
• Researches and resolves any outstanding balances in AP, including telephone, mail, or email communications with vendors and customers.
• Maintains vendor information.
• Maintains financial security by following internal accounting controls.
• Prints and files incoming vendor invoices.
• Matches vendor invoices to outgoing checks.
• Contributes to team effort by accomplishing related results as needed.
• Special projects as assigned.

Skills and Attributes

• Ability prioritize and to multi-task in a fast paced environment.
• Ability to handle confidential information in a discreet, professional manner.
• Eye for detail, accuracy is imperative.
• Able to meet deadlines.
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to be an effective team member and display initiative.
• Proficient with MS Word and Excel.
• Knowledge of Microsoft Great Plains a plus.

Job Location: Quincy, MA Headquarters
Job Type: Part Time

To apply by email, send your resume and cover letter to resumes@workngear.com

Customer Service Representative - Posted 02/05/2019

Summary: Results-oriented professional with solid customer service experience. Possesses strong communication, interpersonal, organizational and administrative skills and works well both independently and as a part of a team. Supports customers, key accounts and Company personnel with inquiries, order entry and problem resolution by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responds to phone and email inquiries from customers and Company personnel to resolve issues and concerns.
• Work closely with customers, store managers, warehouse, vendors and merchandising personnel to troubleshoot and resolve issues.
• Reviews written merchandise orders for accurate and complete information.
• Enters customer merchandise orders into order tracking system.
• Cultivate, maintain and enhance customer relationships whenever possible, develop new customers and manage accounts of existing clients.
• Works with Returns Coordinator on processing merchandise returns, exchanges or re-ships in order tracking system. Accurately communicates Company return procedures to customers.
• Provides back-up support for answering phone lines and redirects calls to appropriate department. Types of calls range from customer service issues to Store Support calls to store maintenance issues.

Competency: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Respond promptly to customer needs; Solicits customer feedback to improve service; Respond to requests for service and assistance. Strong communication skills - Speaks clearly and persuasively in positive or negative situations; Responds well to questions. Professionalism - Demonstrates ability to multi-task and manage competing priorities; Reacts well under pressure;

Job Location: Quincy, MA Headquarters
Job Type: Full Time
Salary: Based on experience

To apply by email, send your resume and cover letter to resumes@workngear.com