Jobs at Work 'N Gear

AR Clerk, Full-Time Position - Posted 03/11/2019

Summary: Work'N Gear is searching for a strong individual to join the finance team and support Accounts Receivable functions. The Accounts Receivable Clerk (AR) reports directly to the Accounting Supervisor. This position involves interactions with customers, vendors and internal personnel across the Company.

Responsibilities and Duties

• Performs the day-to-day processing of financial transactions to ensure that Work'N Gear's finances are maintained in an effective, up-to-date and accurate manner
• Must be able to enter 200-300 invoices per week into the accounting system
• Maintains accounting ledgers by posting account transactions
• Resolves account discrepancies by investigating documentation, issuing stop payments, or making adjustments
• Researches and resolves any outstanding balances in AR including telephone, mail, and email communications with vendors and customers
• Maintains vendor information
• Contributes to team effort by accomplishing related functions as needed
• Posts customer payments by recording checks and credit card transactions
• Special projects as assigned

Skills and Attributes

• Ability to prioritize and to multi-task in a fast-paced environment
• Ability to handle confidential information in a discreet, professional manner
• Eye for detail, accuracy is imperative
• Ability to meet deadlines
• Excellent oral and written communication skills
• Excellent organizational and analytical skills
• Ability to be an effective team member and display initiative
• Proficient with MS Word and Excel
• Knowledge of Microsoft Great Plains a plus

Job Location: Quincy, MA Headquarters
Job Type: Full Time

To apply by email, send your resume and cover letter to resumes@workngear.com

AP Clerk, Part-Time Position - Posted 03/11/2019

Summary: Work N' Gear is searching for a strong individual to join the finance team and support Accounts Payable functions. The Payable Clerk (AP) is responsible for providing financial and clerical services reports to the Accounts Payable/Accounts Receivable Supervisor in order to ensure effective and accurate financial operations. This position involves interactions with customers, vendors and internal personnel across the company.

Responsibilities and Duties

• Performs the day-to-day processing of financial transactions to ensure that Work N’ Gear’s finances are maintained in an effective, up to date and accurate manner.
• Enters 200-300 invoices per week into the accounting system.
• Maintains accounting ledgers by posting account transactions.
• Resolves account discrepancies by investigating documentation, issuing stop payments, or adjustments.
• Researches and resolves any outstanding balances in AP, including telephone, mail, or email communications with vendors and customers.
• Maintains vendor information.
• Maintains financial security by following internal accounting controls.
• Prints and files incoming vendor invoices.
• Matches vendor invoices to outgoing checks.
• Contributes to team effort by accomplishing related results as needed.
• Special projects as assigned.

Skills and Attributes

• Ability prioritize and to multi-task in a fast paced environment.
• Ability to handle confidential information in a discreet, professional manner.
• Eye for detail, accuracy is imperative.
• Able to meet deadlines.
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to be an effective team member and display initiative.
• Proficient with MS Word and Excel.
• Knowledge of Microsoft Great Plains a plus.

Job Location: Quincy, MA Headquarters
Job Type: Part Time

To apply by email, send your resume and cover letter to resumes@workngear.com

Customer Service Representative - Posted 02/05/2019

Summary: Results-oriented professional with solid customer service experience. Possesses strong communication, interpersonal, organizational and administrative skills and works well both independently and as a part of a team. Supports customers, key accounts and Company personnel with inquiries, order entry and problem resolution by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responds to phone and email inquiries from customers and Company personnel to resolve issues and concerns.
• Work closely with customers, store managers, warehouse, vendors and merchandising personnel to troubleshoot and resolve issues.
• Reviews written merchandise orders for accurate and complete information.
• Enters customer merchandise orders into order tracking system.
• Cultivate, maintain and enhance customer relationships whenever possible, develop new customers and manage accounts of existing clients.
• Works with Returns Coordinator on processing merchandise returns, exchanges or re-ships in order tracking system. Accurately communicates Company return procedures to customers.
• Provides back-up support for answering phone lines and redirects calls to appropriate department. Types of calls range from customer service issues to Store Support calls to store maintenance issues.

Competency: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Respond promptly to customer needs; Solicits customer feedback to improve service; Respond to requests for service and assistance. Strong communication skills - Speaks clearly and persuasively in positive or negative situations; Responds well to questions. Professionalism - Demonstrates ability to multi-task and manage competing priorities; Reacts well under pressure;

Job Location: Quincy, MA Headquarters
Job Type: Full Time
Salary: Based on experience

To apply by email, send your resume and cover letter to resumes@workngear.com